About Tax-Free Shopping
At Taniguchi Gakki Co., Ltd., we offer tax-free shopping services. Travelers visiting Japan are eligible for tax exemption, meaning customers from abroad can enjoy a discount of 10% on consumption tax.
Visiting Our Store
Feel free to visit us to explore and try out our range of musical instruments. We look forward to welcoming you to our store.
International Appeal
We are proud to serve musicians from around the world! Our clientele includes not only domestic professional players but also international musicians who frequent our store during concerts and other occasions.
Taniguchi Gakki Co., Ltd.
Taniguchi Building 3F/4F, 1-8 Kandasurugadai, Chiyoda-ku, Tokyo 101-0062, Japan
Business Hours: 11:00 AM – 7:00 PM (Closed on Wednesdays, but open on Saturdays, Sundays, and Public Holidays.)
For Customers Ordering from Outside Japan
We are delighted to offer international shipping services for our products. To facilitate your order, please provide the following details via email to info@taniguchi-gakki.jp. Please note that we kindly request all correspondence to be conducted in English.
Once we receive the above information, we will promptly calculate the total amount, including postage and insurance costs, and revert back to you.
Contact Us
Send an email to info@taniguchi-gakki.jp expressing your interest in purchasing.
Receive Quote
We will promptly email you the total amount for the merchandise and shipping charges.
Payment
Follow the payment instructions provided in our email using the specified method.
Confirmation
Upon confirmation of payment and EMS (Express Mail Service), we will ship your goods.
Shipping Notification
We will email you the shipping information for your goods.
Goods Arrival
Expect the arrival of your goods according to the shipping timeline.
Shipping
We utilize EMS (Express Mail Service) for our shipments, ensuring swift and reliable delivery. You can easily track the status of your shipment using the provided tracking number.
Postal fees are determined by the weight of the products and the destination country. Below is an example. For detailed information, please refer to the PDF document.
Notes: Prices listed are in Japanese Yen.
For instruments with a hard case, an additional 3 to 4 kg of weight may be included.
Payment
We accept PayPal for your convenience.
Customs
Any customs (duty) charges incurred in your country are the responsibility of the customer.
Repairs
If you require repairs, please send the item to our shop.
Please note that the cost of shipping for repairs is the customer’s responsibility.
Please Note:
1, Purchases are intended for individual use only and cannot be used for resale or other commercial purposes.
2, We only speak Japanese. Please contact us via email. We kindly ask that you use English in your email correspondence.
3, We do not accept returns for any reason. Please carefully inspect the item before purchasing.
